*ClaimsAcademy is officially sold out*

Thank you for the incredible response. To join the waitlist, please email Sydney Posner and we'll be happy to notify you if additional seats become available.


 

Shape Your Future. Lead the Future of Claims.

Focused. Elite. Transformational. ClaimsAcademy is an immersive, high-caliber experience designed for ambitious claims professionals ready to elevate their technical competence. 

With an intentionally limited cohort of just 25 peers, you'll engage in rigorous discussion, real-world application, and executive-level thinking - all while earning your Insurance Claims Management Specialist (ICMS) designation. 

*New* Now featuring claimsXcellence an advanced claims leadership workshop you can add to empower your evolution into executive-level management. Click here for details.

 

 

Learn From the Industry's Best

Our 2026 faculty represents a powerhouse lineup of claims executives, litigation leaders, settlement experts, and strategic innovators. This is peer-to-peer learning at its highest level.  

Provosts:

  • Holli Charles, Senior Account Executive - Helmsman Management Services
  • Faith Mason, VP, Strategic Analytics - Arch Capital Services

Professors:

  • Linda Callahan, Senior Technical Claims Specialist - Helmsman Management Services
  • Holli Charles, Senior Account Executive - Helmsman Management Services
  • DiAnna Grewe, Senior Claims Adjuster II - Liberty Mutual Insurance
  • Paulette Jacobsmeier, Structured Settlement Consultant - Arcadia
  • Pam Llewellyn, VP, WC Claims Advocacy - Marsh
  • Faith Mason, VP, Strategic Analytics - Arch Capital Services
  • Jade Sertzel, Senior Technical Claims Specialist - Liberty Mutual Insurance
  • Ya'Sheaka Williams, Partner - Quintairos, Prieto, Wood & Boyer

Curriculum Highlights

This curriculum goes beyond theory. It equips you to excel in today's high-pressure, high-stakes claims environment:

  • Strategic FNOL & Investigation Leadership
  • Compensability Decision-Making Under Scrutiny
  • Medical & Disability Cost Containment Strategy
  • High-Stakes Settlement & Negotiation
  • Litigation Oversight & Defense Partner Management
  • Subrogation & Lien Optimization for Bottom-Line Impact

You won't just learn what to do. You'll learn how to lead it.

Hotel Information:

Sheraton Grand Chicago Riverwalk
301 East North Water Street
Chicago, IL 60611
Book your room here

 

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