Well-Adjusted: Adjusting in a Contentious Climate

When do we, as adjusters, defer to counsel and when do we, as counsel, get out of the way? Who writes the ROR? Who does the negotiating once litigation has started? Who directs the claim handling pre- and post-litigation? This panel will present adjuster and defense counsel perspectives on finding the right balance of roles and responsibilities in an increasingly contentious litigation climate.


Martin Block, Senior Claim Account Manager, Arch Insurance 
Schulyer SmithPartner, Hamilton, Miller & Birthisel, LLP
Jennifer WojciechowskiVice President Operations, CAU /Alliant Insurance Services