9:30 - 10:30 AM - Breakout Session 5
Choose from one of the following sessions: 

Session Descriptions 

Burnout and Professional Liability
This interactive session will provide real-life examples of how burnout triggered a Professional
Liability policy, tips to help defend claims that arise from those situations, and tools we can use
from learning from our insureds. We'll also discuss how stress impacts professional judgment
and demonstrate some stress reduction methods for attendees to share with their colleagues.

  • Kierra McGroarty, Regional Director of Risk and Claims – Watermark Retirement Communities
  • Elizabeth Sconzert, Partner – Blue Willaims, LLC

The Emotional Intelligence Advantage: The Key to Improved Metrics; Results Oriented Litigation and Healthy and Successful Relationships for Panel Counsel and Claims Professionals
The use of emotionally intelligent leadership in litigation and claims management can be
impactful: shorter cycle times; decreased defense spend; reduced indemnity dollars. But
quantifiable metrics are not the only positive impact. These outcomes are driven by using
emotional intelligence to strengthen the relationships between counsel, claims professionals
and the insured clients. This interactive roundtable will help participants understand the four
components of emotional intelligence; how EI can be quantified; how to increase your own EI
and how to directly apply these skills to litigation and claims handling to produce a positive
outcome and strengthened bottom line.

  • Alona Croteau, Chief Claims Officer – Berkley Management Solutions
  • Erin Erickson, Managing Partner, Shareholder - Boyher, Erickson, Beaudette & Tranel
  • Mark Rose, Partner – ROIG Lawyers
  • Thomas Wright, Member – Anderson Crawley & Burke

 

Dollars and Discourse: Third Party Litigation Funding and Mass Tort Litigation
Explore the world of third-party litigation funding (TPLF) and its effects on mass tort litigation.
This discussion will provide insights into what we know about TPLF, take a deep dive into
examples of how TPLF feeds the mass tort machine, look at the broader effects of TPLF on
mass torts and issue a call to action.
  • Lisa Bellino, VP Claims Judicial and Legislative Affairs – Zurich
  • Jeremy Salzman, Chief Claims Officer – Dellwood Insurance Group