11:15 - 12:15 PM - Breakout Session 2

Choose from one of the following sessions: 

AI - Trust but Verify: Preparing Claims Professionals and Defense Counsel for the Age of AI

GL - The Client's View: Building Better Communication with Claims Professionals and Defense Counsel

Transportation - The Re-Stabilization of Risk: How State Legislatures are Reclaiming the Courtroom in Transportation Litigation

Session Descriptions

AI - Trust but Verify: Preparing Claims Professionals and Defense Counsel for the Age of AI

Artificial Intelligence is transforming claims handling while creating new risks, including Errors and Omissions (E&O.) Misuse, poor supervision, and regulatory missteps can trigger complex claims. This session covers how to critically evaluate AI outputs and apply best practices for AI-assisted decisions to protect your organization and your clients. 

Presenters:
Cheyne Adam, Partner – Sinars Slowikowski
Gina Jacobs, Partner - Hamilton, Miller & Birthisel
Dale Schulenberg, Senior Manager, Cyber Claims - Tokio Marine HCC – CPLG
Jessica Zimmerman, Claims Manager – Arch Insurance Group
                                                                               

 

GL - The Client's View: Building Better Communication with Claims Professionals and Defense Counsel

Technical expertise alone doesn't drive claims outcomes. Client experience is critical.. Drawing on firsthand perspectives from risk management, attorney, and client, this session explores the realities that clients face, common communication pitfalls, and practical strategies for claims professionals and defense counsel to build trust, set realistic expectations, and deliver client-centered results. 

Presenters:
Karlin Fitzmorris, Attorney – Smith Sconzert
Cassandra Prokop, AVP, Finanical Institutions Claims - QBE

Transportation - The Re-Stabilization of Risk: How State Legislatures are Reclaiming the Courtroom in Transportation Litigation

The transportation industry reeled as nuclear verdicts surged to $31.3 billion in 2024. Now some state legislatures are fighting back. This session analyzes how recent reforms, from Louisiana's modified comparative fault to Georgia's new bifurcation rules, are reshaping claim valuations and defense strategies. We'll review a "State of the States" heat map identifying which have become litigation-friendly and which have successfully cooled their courts. 

Presenters:
Ebony Morris Hughes, Partner – Foley Mansfield PLLP