9:15 - 10:15 AM - Breakout Session 1Choose from one of the following sessions:
Session DescriptionsWC: Navigating Workers' Comp in Construction: WRAPs, Unions, and Complex Claims Issues Presenters:
AI: Artificial Intelligence in Claims and Legal Practice: Innovation, Ethics, and the Human Cost Artificial intelligence is revolutionizing legal and claims handling—but at what cost? This panel explores the real-world benefits and risks of AI adoption, including its impact on efficiency, decision-making, privacy, and trust. Panelists will share practical examples of successful implementation alongside concerns about bias, data misuse, and ethical boundaries. Attendees will gain tools for conducting cost-benefit analyses, navigating regulatory challenges, and integrating AI responsibly in an increasingly digital landscape. Presenters: AI: Artificial Intelligence in Action: Revolutionizing Insurance Using Prompt Engineering and Artificial intelligence is transforming insurance—from underwriting and fraud detection to claims and pricing. This session explores how prompt engineering and tools like generative AI, agentic systems, predictive analytics, and robotic automation are driving efficiency, accuracy, and customer satisfaction. Learn to craft effective prompts, reduce processing time, and implement AI responsibly without deep technical expertise. The session also addresses ethical scaling and compliance in a rapidly evolving digital landscape. Presenters:
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